Welcome to Parkfield Medical Practice
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription.Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
In line with most GP Practices nationally, we are experiencing an unprecedented demand on our services.
We have reviewed the appointment system for December and January in order to manage the expected peak demand with winter pressures. As such, with effect from 5th December 2016 to 31st January 2017, GP appointments will be "on the day" booking.
Each day, GPs will telephone triage patient calls.
CARE QUALITY COMMISSION INSPECTION RESULTS
The surgery was inspected on the 17.5.2016 by the CQC and the practice is happy to announce that we were given an overall rating of "GOOD" For the full publication of the report, click on the Survey Reports button on the right hand pane.
In line with national guidance, it is not always necessary to see your GP with certain medical problems.
Information is now available on our website on how to access:
- The Wolverhampton Primary Eyecare Assessment and Referral Scheme ("PEARS"), which provides assessment and treatment for people with recently occurring minor eye conditions.
- Guidance on how to manage dental problems.
- "Staywell - Think Pharmacy First" - free advice from your local pharmacy on a range of common ailments.
For more information, click on the Minor Illness button on the right hand pane.
JOIN OUR PATIENT PARTICIPATION GROUP
We would like to know how we can improve our service to you and how you perceive our surgery and staff. To help us with this, we have set up a Patient Participation Group (PPG) who attend meetings and a Virtual PPG for members who are unable to attend and contact is via e-mail so every member can have their say. So if you click on Patient Group -latest information today & you can become a group member, access the latest surveys & reports, and minutes of the meetings
Friends and Family
From 1st December 2014 it was a contractual requirement that all GP practices undertake the NHS Friends & Family Test (FFT)The FFT is a feedback tool that supports the principal that people who use the NHS services have the oppertunity to provide their feedback on their experience that can be used to improve service. The test just involves two questions with a multiple choice answers and a comment box if you want to leave a response.
As a patient if you could just take a little time to complete the Friends and Family Test it would be very much appreciated. Just decide which site you want to register you views and click and complete.
Take the survey for Parkfield Medical Practice or Woodcross Health Centre
Named Allocated GP - for all patients
From April 2015, all practices are required to provide all their patients with a named GP.
Your named GP will have overall responsibility for the care and support that our surgery provides to you. They will also work with other relevant health and care professionals, who are involved in your care, to ensure that your care package meets your individual needs.These new arrangements do not prevent you making an appointment or seeing any doctor of your choosing within the surgery, as you would normally do.
If you want to know who is your allocated GP is then please contact the surgery and speak to a member of staff who can advise you. Patients previously allocated to Dr Narhlya who has since left the practice have been re-allocated to Dr M A Khan
Patient Online Access to their GP Record
Parkfield Medical Practice has been able to offer patients the facility for booking and cancelling appointments and also for ordering your repeat prescriptions on-line along with access to their GP medical records. This means you can have secure online access to relevant parts (Current medications, allergies & adverse reactions) of your record from a device that can access the internet.From the 1st April 2016 patients will be able to access more information held on your GP medical records including coded information such as illnesses, operations, immunisations and test results. In order for you to get online access to your records you will need to come to see a member of the Reception Team to complete the relevant consent forms. Existing users of the patient online services will have to apply to access more of their medical record information and a further consent form would need to be completed
(Site updated 05/12/2016)